Customer Service

BASI PILATES® is committed to providing you with a satisfying customer experience. Whether it's a course you're purchasing or a product from the shop, we take your business very seriously and aspire to be of assistance at all times.  

Need Assistance?

Contact us by email at info@basipilates.com

If your inquiry is time-sensitive, please call us at 866-992-2742 or +1 949-574-1343.
We are open 8am - 4pm Pacific Standard Time, Monday through Friday.

Write to us:

BASI Pilates Customer Relations
3080 Bristol Street, Suite 500
Costa Mesa, CA 92626  

Policies

Shipping & Handling
Product Returns & Exchanges
Security & Privacy  

Account Management

Your Account
Order History
Payments Due
Edit Your Profile  

Frequently Asked Questions

Education FAQs